Return Policy

Do you accept returns?

Yes. If you would like to return any item/s from your order, you must do so within 7 days of receiving that order. Items should be returned in either the same, or equivalent packaging as originally received. Return your package through the carrier of your choice. Please note: Customers are responsible for the safe return of merchandise.

How do I return my order?

To return an order, please email contact@habitathomeandgarden.com or call our office at 1-805-343-1050.

We can only accept returns on goods ordered from HabitatHomeAndGarden.Com. Discounted items are final sale.

If you need to make a return, please follow these steps:

*For small items shipped via standard shipping methods (USPS, UPS, FedEx)

  1. Within 7 days of receiving the order, re-package your order in the same, or equivalent, packing material as originally delivered to you.
  2. Return shipping costs are the customer’s responsibility unless items were received damaged or a shipping error was made by Habitat Home & Garden. If this is the case please contact Habitat Home & Garden upon receipt. We cannot accept C.O.D. packages. Shipping charges will not be refunded. We recommend that you insure your return or send it in a traceable method. HabitatHomeAndGarden.com is not responsible for returns until they are received in our warehouse.
  3. Return your package through the carrier of your choice. Please note: Customers are responsible for the safe return of merchandise.


How long will the return process take?

  • Refunds will be processed to the original method of payment within 10 business days.
  • The warehouse will inspect merchandise sent back for a refund and reserves the right to reject returns.
  • Once the return has been processed, you will receive a return email confirmation.
  • Depending on the credit card company, it may take up to an additional 10 business days after the credit is applied for it to post.