Shipping Rates
Pick Up | Items are available for pick up free of charge at all locations but require scheduling. Once you have completed your online purchase and selected the pickup option, someone will contact you within 2-3 business days to organize your pick-up date and time. | ||||||||||||||||||||||||||||
Local Delivery | Local delivery is a flat rate of $149 and applies to shipping addresses within a 25-mile radius of all our store locations (Store Location Zip Codes: 93401, 93420, 93101, 90265) | ||||||||||||||||||||||||||||
Domestic Delivery |
Domestic delivery (outside of a 25-mile radius from our AG Warehouse and Showrooms) ZONE CA - Delivery rate starts at $299 with an additional +$100 fee per item, added to order. Shipping fee is capped at $499.
Pack & Ship - Items that can be safely packaged and shipped via a third-party package carrier such as UPS or FedEx have a delivery fee of 10-20% of the item(s) subtotal. Delivery fee is automatically applied at checkout. *Additional shipping fee may apply to certain zip codes & will be applied at checkout*
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Alaska & Hawaii | Unfortunately, we cannot ship to these US territories at this time. For any questions regarding our products or shipping, please email info@hhgstore.com | ||||||||||||||||||||||||||||
International Shipping | International shipping is not available at this time. For any questions regarding our products or shipping, please email info@hhgstore.com | ||||||||||||||||||||||||||||
Stairs | For deliveries with stairs or obstacles, additional shipping rates may be required at the point of scheduling. | ||||||||||||||||||||||||||||
Oversized/Fragile Deliveries | For oversized items or items including fragile components such as glass, marble, or clay, additional shipping fees may be required at the point of scheduling. | ||||||||||||||||||||||||||||
Return Fees | Delivery fees are non-refundable unless the item received is damaged, defective, or incorrect. For return items, our customers are responsible for return delivery fees. We are happy to assist you in arranging the return delivery, but please note that the return delivery fees can vary from the original delivery fees. If you receive a damaged, defective, or incorrect product at the time of delivery, please contact our customer service team at orders@hhgstore.com within 7 days of receipt of delivery. Upon confirmation of the error at delivery, we will be happy to replace or exchange your damaged, defective, or incorrect product. |