Shipping Services

Client Delivery Services	Shopping with Habitat Home & Garden provides you with access to a full-time Delivery Coordinator dedicated to scheduling and coordinating all deliveries throughout the entire delivery process. Once an online order has been placed, our Delivery Coordinator will contact you directly within 2-3 business days to verify your order and schedule your delivery.
In-House Delivery	If you are receiving local delivery, Habitat Home & Garden will facilitate White Glove Delivery services using our In-House Delivery Team.
3rd Party Delivery	We use Third Party White Glove Delivery Services that we know and trust for deliveries outside our local radius. Our in-house Delivery Coordinator will contact you directly within 2-3 business days of your purchase with an estimated arrival date and will organize your delivery with a suitable third-party delivery service. The third-party delivery service will then schedule the exact day and time of the delivery with the direct recipient 24-48 hours before delivery.
Pack & Ship	Our pack and ship service is automatically applied to small decor items (ie: Pillows, Lamps, Rugs, etc.) that can safely be packaged and shipped with a third-party package carrier such as FedEx or UPS. If your delivery falls into this category, you will still be contacted by our office within 2-3 business days from purchase with an estimated date of arrival and tracking information.
Lead Times	After purchasing, our Delivery Coordinator will contact you within 2-3 business days to schedule your delivery. Approximate shipping lead times for receiving your items are as follows, lead times are subject to change: Local: 1-2 weeks California: 2-3 weeks Zone 1: 3-5 weeks Zone 2: 4-7 weeks
Backordered Items	If you have pre-purchased a back-ordered item, you will receive a follow-up email confirming the estimated restocking date. Please note that all ETAs are subject to change or delay. Once your pre-purchased item is back in stock, we will call you to arrange delivery or pick up.
Small Decor Items	For small items that can be packed and shipped via FedEx carrier, such as pillows, candles, and lamps, lead times are approximately 3-10 days for any US Location (excluding Alaska & Hawaii).