Shipping Services
| Client Delivery Services | Shopping with Habitat Home & Garden provides you with access to a full-time Delivery Coordinator dedicated to scheduling and coordinating all deliveries throughout the entire delivery process. If you have any questions regarding your order, please email us at orders@hhgstore.com. |
| In-House Delivery | If you are receiving local delivery, Habitat Home & Garden will facilitate White Glove Delivery services using our In-House Delivery Team. |
| 3rd Party Delivery | We use Third Party White Glove Delivery Services that we know and trust for deliveries outside our local radius. We will arrange the pick up of your items, from our warehouse, with the third party service. The third party service will then coordinate the final delivery date and time. |
| Pack & Ship | Our pack and ship service is automatically applied to small decor items (ie: Pillows, Lamps, Rugs, etc.) that can safely be packaged and shipped with a third-party package carrier such as UPS or FedEx. If your delivery falls into this category, you will still be contacted by our office within 2-3 business days from purchase with an estimated date of arrival and tracking information. |
| Lead Times | Approximate shipping lead times for receiving your items are as follows, lead times are subject to change:
*Our Warehouse will be closed for the Holidays 12/24 - 12/29. Orders will begin being processed and shipped out when we reopen on 12/30. Thank you for your patience!* |
| Backordered Items | If you have pre-purchased a back-ordered item, you will receive a follow-up email confirming the estimated restocking date. Please note that all ETAs are subject to change or delay. Once your pre-purchased item is back in stock, we will call you to arrange delivery or pick up. |
| Small Decor Items | For small items that can be packed and shipped via UPS or FedEx carrier, such as pillows, candles, and lamps, lead times are approximately 3-10 days for any US Location (excluding Alaska & Hawaii). |
We are deeply saddened by the devastation caused by the recent fires throughout Los Angeles, including our local communities of Malibu and Pacific Palisades. We want to extend our heartfelt sympathy to everyone affected. To support those impacted, we are offering a 30% discount on all products to those impacted by the fires throughout Southern California. Please fill out the form below, and our team will provide you with a discount code that can be used both in-store or online. While this is a challenging time for us as well, with uncertainty surrounding our own business in Malibu, we are grateful that our building has survived and are committed to doing what we can to help. We appreciate your understanding as we navigate these difficulties together and work to support our community.